Question iconFrequently Asked Questions

Have questions? We’re here to help! 

Below, you’ll find answers to some of the most common questions about our library, including donations, digital resources, technology, and more. If you don’t see what you’re looking for, feel free to contact us or visit the library—we’re always happy to assist you!

Have a question not answered here? Send us an email at info@nesmithlibrary.org!

Updated March 8, 2025.

A. How do I get a library card?

If you live or own property in Windham, NH, you're eligible for a free library card! That includes people who own business property in Windham!

Kids can get their own card starting at age five with a parent or guardian. Just visit Nesmith Library with your ID or proof of address to sign up.

Visit our Library Cards & Lending page for all the details.

B. What do I need to get a free library card?

Just visit Nesmith Library with your ID or proof of address to sign up!

Employees of the Town of Windham can bring proof of employment.

Non-resident students who attend the Windham School district, Windham Woods, or Windham Academy may register for a library card with proof of enrollment.

Please visit our Library Cards & Lending page for full details!

C. I am not a Windham resident. Can I still get a card?

Yes! If you are not eligible for a free card under our policy, you may register for a non-resident library card at a cost of $75 for a full year.

D. Can I use my Nesmith Library card at other libraries?

Yes! As part of the GMILCS Consortium, Nesmith Library cardholders can visit and even check out items at other GMILCS libraries, which include:

 - Amherst Town Library
 - Bedford Public Library
 - Danforth Library (New England College)
 - Derry Public Library
 - Goffstown Public Library
 - Hooksett Public Library
 - Kelley Library (Salem)
 - Leach Library (Londonderry)
 - Manchester City Library
 - Merrimack Public Library
 - Nesmith Library (Windham)
 - Rodgers Memorial Library (Hudson)
 - Wadleigh Memorial Library (Milford)

Here are some important details:

 - As a Nesmith Library cardholder, there are some items you will not be permitted to check out at other GMILCS libraries. You will not be able to use another library's museum passes, Library of Things, and other special items prohibited by the lending library.
 - Policies of the lending library prevail -- meaning any fines, fees, check out limits, or other policies are set by the lending library.
 - Materials may be returned to any participating library, unless specified they must be returned to the lending library (like our puzzles!).
 - No renewals are allowed on materials which have holds on them.

If you are looking for something specific, please call the library to verify lending policies and hours.

E . It says I need a PIN to login, but I don’t remember having one. What’s my PIN?

When you get your library card, your PIN is set to be the last 4 numbers of your phone number by default.

If you signed up for a temporary library card online, you set the PIN when you registered.

Can't remember your PIN? Give us a call at (603) 432-7154. We can reset your PIN over the phone!

F. Can I donate my gently used books?

The Friends of the Library of Windham rely on book donations to stock the annual book sales! We're grateful for the generous contributions from our community that keep the book fairs well stocked. Sadly, due to storage constraints, we are unable to accept book donations daily, but we do accept donations at select times throughout the year.

Visit flowwindham.org for donation information -- dates and times, what we accept, and what we can't accept!

G. What are Museum Passes? How do I reserve one?

Nesmith Library is pleased to offer discount passes to local museums and attractions, thanks to the generosity of the Friends of the Library of Windham.

Passes can be reserved online, by phone (603-432-7154), or in person at the library. Please only reserve one pass per family per week.

Most passes are date specific. Be sure to verify the date you're going before booking your pass!

Passes should be picked up within one week of the date of use. The library card used to reserve the pass is required to be presented at pick up.

Get all the details about museum passes and check availability on our museum passes page!

H. I don't have a Nesmith Library card. Can I register for your programs?

The short answer is that it depends on the program!

Many of our Children's programs require registration with your Nesmith Library card. We try to specify which ones in the description of the event, just to be as clear as possible.

I. How do I login to Libby?

Download the app from the app store for your device -- the App Store on iOS, or the Play Store on Android devices, or visit libbyapp.com.

Search for "New Hampshire State Library," then select Nesmith Library from the list of libraries.  

TIP: It's listed under Windham! Scroll all the way to the bottom of the list.

Login with your barcode (library card number) and PIN.

Browse, borrow, and read!

Libby has a great Help page. Visit their Getting Started with Libby article for more detailed instructions!

J. How do I login to Cloudlibrary?

Download the app from the app store for your device -- the App Store on iOS, or the Play Store on Android devices, or visit yourcloudlibrary.com.

Log into your library: select your country, state, library, and enter your library card number (also called your barcode) and PIN. Click agree to terms and log in.

Browse, borrow, and read!

K. Do you have Wi-Fi?

We sure do! We have free wi-fi for use within and outside the library! Our wi-fi signal reaches our benches and tables outside, as well as into the upper parking lot.

L. Do you have a printer, copier, and/or fax machine?

We have a printer and copier for public use! We have all the options, cost, and more information on our Computers, Printing, and Copying page.

Unfortunately, we do not have a fax machine.

M. Do you have meeting rooms? Can I reserve one?

Our two small study rooms are available on a first-come, first-served basis, for two-hours at a time, and cannot be reserved in advance.

Four study pods are located throughout the library, providing a quiet space for an individual or two to study. These can also be used for up to two hours at a time.

Check out our Meeting & Study Rooms page for details